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How the pilot runs
Two months to see what changes.
Free two-month pilot- 01 · Check the fit Share your menu, POS and payment setup.
- 02 · Prepare your floor Menu setup, table QR cards and staff training, included.
- Go-live Your two free months start.
- 03 · Look at the evidence Usage, settlement time, tips and cash, reviewed together.
The questions owners ask
Practical questions. Clear answers.
Will it work with my POS?
Tell us the name and version of your POS. We need to check access to your live bills and how confirmed payments return to your records. Your POS remains the system of record; we confirm compatibility before agreeing a pilot.
What if a guest wants to pay cash?
They can request cash collection and tell the floor which note they will hand over. The request remains pending until staff confirm collection. Guests can also ask their server for help as usual.
Does every guest need an app or an account?
No Aalayna download or account is needed to browse the menu or explore the guest flow. Paying with a wallet may require that provider’s app and account. Receipt and marketing sign-ups are optional and separate.
Where do payments and tips go?
The intended setup uses the restaurant’s own supported merchant accounts. Settlement timing and processing charges depend on the provider and agreement. The restaurant manages tip distribution under its own policy; Aalayna records attribution and payout acknowledgements.
Is this ready to take real payments?
Cash, yes: a guest requests cash from the table, and the payment counts only once a staff member confirms they collected it. Card and Whish are not live yet. They need your payment provider connected first, and we set that up and test it with you before any guest can pay that way.
What is included in the price?
The subscription is per location and includes the listed software features, menu setup and staff onboarding. The first ten founding restaurants receive the $100 monthly rate; the standard rate is $150. No commission on your sales; payment-provider fees are separate. We agree integration scope and any additional setup costs in advance.